Terms & Conditions

Returns

We hope you will be happy with any product purchased from this site but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 7 working days from the date of delivery so long as it remains in a re-saleable condition. If the product is damaged or faulty we will also refund the price of return postage and any delivery costs for replacement of the item to the purchaser. Please note that, with the exception of faulty merchandise, we cannot exchange or accept the return of items, which are not in a re-saleable condition. Please keep all packaging and return the goods as they were received by you.

General
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the Site and it is your responsibility to read the terms and conditions on each occasion you use this Site and your continued use of the Site shall signify your acceptance to be bound by the latest terms and conditions.
We reserve the right to modify or withdraw, temporarily or permanently, this Site (or any part thereof) with or without notice to you and we shall not be liable to you or any third party for any such modification or withdrawal. The Site is provided by us to you on an “as is” and “as available” basis.

Reservation of ownership
Goods remain property of Steph Smith Studio until payment has been received in full.

Payment with PayPal.co.uk
With our Paypal Payment Gateway we offer one of the safest and easiest ways to shop online. Payment for goods can be made with credit, debit card, or your personal Paypal account. Paypal will charge your credit or debit card as soon as you place an order. Only Paypal will collect data of the online payment, we will not be able to see any credit card information at any time. The complete payment process will be undertaken by Paypal UK. In the case of possible returns, the amount paid will be refunded.
Should your credit or debit card have insufficient credit, we reserve the right to invoice you for the costs incurred in making requests for payment.
If you don’t wish to use Paypal, please contact us to arrange payments by cheque. Unfortunately, we cannot accept responsibility for loss.
Steph Smith Studio reserves the right to exclude certain modes of payment in individual cases. Also, we cannot accept payment sent in the form of cash. We accept no responsibility for loss. Trade orders are not accepted online. Please email us if you have any questions or if you wish to use any other payment.

None of the Terms & Conditions affect your statutory rights as a consumer.

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